Who do I email for GW support? - Guild Wars Forums

Nilator · Jun 14, 2006, 09:42 PM // 21:42

So yeah, I got myself stuck in Europe, and asked this question a few times, who do I send the email to to get some sort of responce?

dargon · Jun 14, 2006, 10:46 PM // 22:46

goto support.guildwars.com, fill out a ticket, reply to the first email you get saying it didn't help you with your problem, and go from there.

Fyre Brand · Jun 15, 2006, 03:09 AM // 03:09

You will need to create a plaync account when you do that and make sure you email them back every 72 hours if you don't hear from them. The first response you get will be an automated response. Like dargon said make sure you respond to it and within the 72 hour "time-out" window.

dargon · Jun 15, 2006, 05:26 AM // 05:26

You don't need to make an account, just put the word NONE in the spot where it asks for a plaync account, if you look it says that right below it.

Jun 14, 2006, 09:42 PM // 21:42	#1
Nilator Jungle Guide Join Date: Dec 2005 Profession: Mo/	Who do I email for GW support? So yeah, I got myself stuck in Europe, and asked this question a few times, who do I send the email to to get some sort of responce?

Jun 14, 2006, 10:46 PM // 22:46	#2
dargon Furnace Stoker Join Date: May 2005 Guild: The Seraphim Knights [TSK] Profession: R/	goto support.guildwars.com, fill out a ticket, reply to the first email you get saying it didn't help you with your problem, and go from there.

Jun 15, 2006, 03:09 AM // 03:09	#3
Fyre Brand Krytan Explorer Join Date: Sep 2005 Guild: Shadowlight Order [SoR]	You will need to create a plaync account when you do that and make sure you email them back every 72 hours if you don't hear from them. The first response you get will be an automated response. Like dargon said make sure you respond to it and within the 72 hour "time-out" window.

Jun 15, 2006, 05:26 AM // 05:26	#4
dargon Furnace Stoker Join Date: May 2005 Guild: The Seraphim Knights [TSK] Profession: R/	You don't need to make an account, just put the word NONE in the spot where it asks for a plaync account, if you look it says that right below it.